Treatment Softener (for normal and combination to oily skin)

A 24-hour softening lotion with antioxidants, anti-aging and moisturizing ingredients that infuses immediate hydration and balances skin for fresh, dewy, healthy-looking skin prepped for skincare treatment.




Item No. 0730852145313


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Price: $50.00
Or four payment installments of $12.50 by Afterpay more info


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A 24-hour softening lotion that improves the appearance of fine lines, enhances skin's clarity and refines texture. Formulated for Normal and Combination to Oily Skin and featuring InternalPowerResist technology, this softener helps strengthen inner skin defenses to protect skin from signs of aging and external stressors. Softening skin is a key step in the Japanese Beauty ritual to balance skin before treatments. To be used in the morning and evening after cleansing.

Clinically proven to moisturize for 24 hours with a single application.*

For Normal and Combination to Oily Skin. Dermatologist-Tested.

Immediately after use:

  • 94% said it was quickly absorbed by my skin
  • 90% said my skin is softer
  • 82% said my skin is more supple

After 2 weeks:

  • 98% said my skin is soft
  • 97% said it maintains my skin's moisture
  • 92% said my skin is more supple

Test Site: France
Test Period: April-May 2017
Sample: 103

*Test Site: Korea, Test Period: March 2017, Sample: 12

How to use

  • Use in the morning and evening after cleansing. Pump 3 times to dispense onto a cotton pad and smooth it over the face.

Key ingredients

  • Contains Hamamelis Extract for an antioxidant effect and features Hyaluronic Acid for all day hydration
  • Inspired by the bathing ritual of the Japanese, this treatment softener contains pure Kirishima mineral spring water from Japan to help support skin’s ionic balance and to balance skin and support better absorption of treatment products that follow
  • Contains Mukurossi Extract to help improve the appearance of fine lines and Brightening Lempuyang Extract to help enhance clarity and refine skin texture
  • Features the comforting scent of ImuCalm Compound™ that contains soothing fragrance ingredients of rose and lotus elements and a green floral fragrance that evokes a sense of relaxation and new energy
  • Formulated with Theanine extract used to support irritated skin excess sebum


Key Ingredients

Key Ingredients

Hamamelis Extract.
Infused with Hamamelis Extract for its antioxidant properties.


Add Softeners to your skincare
regimen to balance and hydrate your skin

Treatment Softener should be used as your morning and/or evening softener. After cleansing, apply softener with our facial cotton before serum is applied.


Is it possible to use this for oily skin types. If not, do you have any recommended softeners for oily skin type?

Asked by: Chytran
I have combination skin that is oily in some areas and it is perfect for oily skin. It is oil free and really cleans and preps the skin. 
Answered by: CJ_NY
Date published: 2019-08-29

What is the difference between Defend Treatment Softener and Future Solution LX?

Asked by: Lisbeth
Hi Lisbeth. While both are great choices for your daily softener, our Future Solution LX Concentrated Balancing Softener has an enriched texture and advanced benefits for multiple signs of aging.
Answered by: Beauty Consultant
Date published: 2018-11-27

Can I apply this softener on my eyelids?

Asked by: Kim yen
Hi Kim, softeners are not meant to be applied to the eyelids.
Answered by: Beauty Consultant
Date published: 2019-04-26

Can this product be used for acne skin? I have oily skin as well

Asked by: Samatha jade

I saw that Shiseido is discontinuing the Ibuki Softening Concentrate and the Treatment Softener was suggested as a replacement. So does the Treatment Softener also replace moisturizer as well? Or is this product technically toner? Thank you!

Asked by: JennyZ

For what age is this Toner  applicable? Is it good for 59 years old?

Asked by: Katty96

After using the treatment softener, can I also use the essential energy moisturizer gel cream?

Asked by: Vanthong
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Treatment Softener (for normal and combination to oily skin) is rated 5.0 out of 5 by 3.
Rated 5 out of 5 by from Keeps skin smooth I bought this as a replacement for when Shiseido discontinued the White Lucent luminizing infuser. The treatment softener goes on smoothly and removes impurities while it freshens skin. My skin feels dewy and smooth. It also looks brighter.
Date published: 2019-08-28
Rated 5 out of 5 by from Wonderful product So glad I decided to buy my face is much softer and I have only been using 3 weeks excited to see in a few more weeks how healthy it will look
Date published: 2019-05-27
Rated 5 out of 5 by from favorite softener Love this, it gets rid of lines and keep skin moist, but no grease. Best softener for combination skin
Date published: 2018-09-29
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