Have a question?

We're here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via email, chat, phone or SMS from

  • Monday - Friday 9:00 AM - 9:00 PM EST
  • Saturday - 9:00 AM - 6:00 PM EST
  • Sunday - Closed

Please also refer to our FAQs page for immediate answers to commonly asked questions.

EMAIL US:

customerservice@shiseidousa.com

CHAT WITH US:

Chat Now

CALL US:

1-(866)-758-5966

TEXT US:

1-(702)-602-5345

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.