subscriptions benefts
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10% Off
Save 10% off your favorite products
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Free Shipping
Enjoy free shipping on recurring orders
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Flexibility
Edit, cancel, and change the frequency of your cycle
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Get Started in Three Steps
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Step 1
Shop & Schedule
While browsing products, look for the "Subscribe to Save" option on eligible items. Select your preferred delivery frequency to receive your essentials on a schedule that works for you (1,2,3 or 4 months).*
*You must be logged into your account when selecting a Subscribe to Save cycle. -
Step 2
Checkout
Complete your purchase as usual. You’ll also receive a reminder before your next order is processed so you can review or make any changes.
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Step 3
Manage
Need to update your order? Simply sign in to your account anytime to adjust product quantities, change delivery frequency, or make other edits to your subscription.
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Frequently Asked Questions
What is Subscribe to Save?
Subscribe to Save is a service where you can set up automatic shipments of select Shiseido products at your preferred frequency and receive 10% off and free standard shipping on every order.
Can I edit the frequency of my upcoming cycle?
Yes. To manage your Subscribe to Save order(s) at any time, sign into your account and go to the Replenishment tab in My Account. You can cancel or edit the quantity and frequency of your Subscribe to Save cycle up to 24 hours before your next order. Your next scheduled replenishment order date will display in this section as well.
Who do I contact if I experience issues managing my order?
You can manage your account by signing in and going to the Replenishment tab in My Account or by contacting Shiseido Customer Care team at customerservice@shiseidousa.com.
What forms of payment can be used?
You can pay with any valid credit card. Please note, PayPal, ApplePay and Afterpay are not acceptable forms of payment on replenishment orders. If you would like to place a replenishment order, please submit a valid credit card.
Can I change my method of payment?
You can change your form of payment for an upcoming Subscribe to Save order from within My Account. You can add or delete your valid credit card information here as well.
Can I edit the shipping address for an upcoming order?
Subscribe to Save orders are shipped to the default billing and shipping addresses. You can edit this information at any time by logging into My Account.
How do I combine items to be in the same order?
Subscribe To Save items that have the same order date, shipping address, billing address, and payment method will ship as one order. If you have more than one Subscribe To Save item and want the items to ship in the same order, simply visit the Subscribe To Save tab in the My Account section and change the next order dates to be the same. If they do not combine, confirm the orders are going to the same shipping address and have the same billing address and payment method.
