Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


9AM - 11PM ET Monday - Saturday


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

Checkout

We accept Visa, MasterCard, Discover, American Express, Visa Checkout, Union Pay, PayPal, ApplePay and Afterpay. When entering your credit card information, please ensure that your billing name is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate.

Sales tax will be charged in all states in the United States and all United States possessions where required by law. If you have any questions regarding sales tax, please call us at 1-866-758-5966 or e-mail us at customerservice@shiseidousa.com.

Please note that we do not accept any credit cards drawn on banks outside the United States.

If you wish to place your Shiseido.com order by phone instead of shopping online, please call us at 1-866-758-5966 to place your order. A representative can assist you between the hours of 9AM - 11PM ET Monday - Saturday.

Maximum Purchase Policy: We regret that we must limit orders to no more than 6 units for any item with a maximum purchase of $2000 per customer. If you have any questions, please call us at 1-866-758-5966 or e-mail us at customerservice@shiseidousa.com.


Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


9AM - 11PM ET Monday - Saturday


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.