Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


9AM - 11PM ET Monday - Saturday


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

eGift Cards

eGift Cards are only available for purchase and use within the United States.

Shiseido eGift Cards may be purchased online in the following denominations - $25, $50, $75, $100, $150, $200, $300, $400 and $500. eGift Cards purchases are limited to $1,000 per order or no more than 4 eGift Cards per order. You can use a credit card or debit card to purchase an eGift card online.

eGift Cards, when purchased, are exempt from tax. In the case of an order containing an eGift Card and product, the eGift Card amount does not count towards the tax and shipping totals nor promotion eligibility.

eGift Cards may be used for making purchases (other than eGift Cards) at shiseido.com. They are not redeemable at other retailers. eGift Cards do not expire and there are no fees. eGift Cards may be used for multiple transactions up to the value on the eGift Card. eGift Cards are not reloadable. eGift Cards are not refundable or redeemable for cash and cannot be replaced if lost or stolen, except as required by law or policy. To find out the balance on your Card, please click here [PJ1] or call Customer Service.

Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


9AM - 11PM ET Monday - Saturday


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.