Gift Cards
Shiseido offers E-Gift cards. E-Gift cards can be used exclusively on shiseido.com. Shiseido E-Gift cards may be used multiple times until funds are depleted. However, except as required by law, Shisedio E-Gift cards cannot be exchanged for cash and no change will be given (except in CA, CO, CT, MA, ME, NJ, OR, RI, TX, WA and VT to the extent required by law and wherever else required by law). Shiseido E-Gift cards cannot be reloaded or replaced; Shiseido E-Gift cards both used or unused are not refundable.
Contact Information for Customer Service:
To place your order with us or if you require additional assistance, please contact Customer Service by calling 1-866-758-5966 or emailing customerservice@shiseidousa.com. A Beauty Advisors can assist you between the hours of
- Monday - Friday - 9:00 AM - 9:00 PM EST
- Saturdays - 9:00 AM - 6:00 PM EST
- Sundays - Closed
Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.