Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


Monday - Saturday 9 AM to 11 PM EST
Sundays closed.


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

Promotional Discounts

New Newsletter subscribers receive a 15% off promo code when they sign up for an email subscription. Only valid on orders of $100 or more. This is valid through the end of the first calendar year that the customer subscribes. Limit one per customer. Customer must have a Shiseido.com account and must be logged into their account during checkout. This offer is only valid on Shiseido.com. Visit our exclusive offers page for more details.

Promotions cannot be combined with any other offers or discounts. Offers are not valid on prior purchases. We may restrict promotion redemption to one per client or one per order. Please note, excessive misuse of promotions and codes may result in order or item cancellation

Need Help?

You may reach Shiseido.com Customer Service by:


1-866-758-5966


customerservice@shiseidousa.com


Monday - Saturday 9 AM to 11 PM EST
Sundays closed.


Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.